A note from Pinnacle…and Christmas office closure

Here we are again approaching another year end… we have officially made it to December and the festive season is once again upon us!

2022 has probably felt like a relentless rollercoaster ride to most investors. While we entered the year with cautious optimism and celebrated our return to “normal”, events like the Ukraine war and the subsequent increased pressure on supply chains upended that new year enthusiasm. Conversations for most of the year have centred around cost of living, rate rises and inflation surging beyond acceptable limits. Inflation is likely to be 2022’s buzzword…  now we’re looking at a resurgence of Coronavirus and the devastating floods to hit the East coast of Australia with a rippling effect now heading down stream to the river towns of South Australia. The RBA still has some interest-rate increases in the pipeline, adding additional pain to consumers and spending looks likely to be weak as a result.

Whilst navigating the effects of the above, life at Pinnacle continues to evolve as we build on processes to enhance the services we deliver to you—our client.

Back in March this year we invited clients to participate in a survey to help us identify the areas that matter most when it comes to the advice and solutions clients receive from us. It was truly humbling to see how many clients took the time to complete the survey and help us discover more about our business—data that helps us measure how we are going and if there are areas we need improvement on. We are extremely proud that our overall client satisfaction score came out at 9.1, verse the average (our peer firms) of 8.8. Congratulations to ‘K McEvoy’ who was the lucky participant to win the $500 shopping voucher.

With so much focus on Cyber-crime and the catastrophic data ‘hacking’ event with Optus/Medibank, this has been an area on our radar for quite some time. We touched on this briefly last year and have been developing behind the scenes a new ‘client portal’ which will be introduced soon. Initially the portal will allow us to share documents with you and also be a hub to store your personal Statement of Advices (SoA) and Review (RoA) documents. Future enhancements to the portal and new features will evolve over time…

In closing—2022 has still been a year of uncertainty and recovery, but thankfully ‘life’ has headed back to some form of normality, whilst learning to live with Covid and the end of lockdowns. International and state borders opened back up allowing us to travel freely, far and wide, giving the hospitality, travel and arts sector a well deserved boost.

Outlook for 2023— the battle to tame inflation will remain at centre stage!

From allChris Launer of us at Pinnacle, we wish you and your family a Merry Christmas and a safe and healthy 2023!

We look forward to seeing you again in the New Year.

 

Chris Launer – Principal

 

We will be taking a short break over the Christmas period:

Office closed: Friday 23rd December 2022 (from 12pm)

Back open: Monday, 9th January 2023

 

“Pinnacle always provides an excellent service. [My Advisor] has provided outstanding support to my two daughters and I since the death of my husband in August 2020. I would be happy to recommend this service to others.”
Margaret NRetired
“The Pinnacle team has guided the management of our financial circumstances for over 20 years, successfully navigating at least 3 significant economic cycles. Services have been rendered with total integrity and focus on our personal aspirations. During this time we have greatly appreciated the extension of PWM resources to assist a number of family members responding to particular situations along their personal lives' journeys.
Trevor & Carolyn CConsultants
“Pinnacle Wealth Management, who most importantly created a sound financial future for our comfortable retirement, go way beyond being a financial advisor, providing support to us and our children, as their needs have changed, at a strongly personable level. Their client focus is exemplary.”
Barry TRetired Accountant
“We have been Pinnacle clients for many years and have always found their advice to be considered relevant. The administration team is professional, courteous and timely. No hesitation in recommending the Pinnacle Team.”
Damien WRetired Head of Commercial Banking
“A friend recommended Pinnacle Wealth Management to me, having worked with them on his mother's behalf for many years. I'm so grateful to him - my Financial Advisor is brilliant, totally approachable, not as I'd imagined! I now have much greater clarity about financial management and greater peace of mind. For my money, they're the best financial planners in Adelaide.”
Jackie HCommunications Consultant
 “We are long term friends of [Pinnacle Wealth Management] having been clients since its inception. We have appreciated the professional advice and also the care and friendliness of [our advisor] and staff."
Ian WRetired
"We have been clients at [Pinnacle Wealth Management] for about 20 years. It has been a very enjoyable and profitable time for us. We have been safely steered through the GFC, both our retirements and various other major events that have shaped the nature of financial planning in our world. Through the entire time we have been delighted with the care and careful management of our funds through the leadership of [our now retired advisor] and the friendly and efficient support of all the ancillary staff. He has become a personal friend as well as the person whom we trust implicitly to handle our portfolio and to give us sage and pertinent advice on many areas of our concern. We will miss his presence but we are sure that he has chosen well with [our new advisor], and we look forward to forging a similar relationship with him.'"
Ray & Lyn HRetired
"We have been clients of [Pinnacle Wealth Management] since the inception of the business, about 20 years ago. Overall, we have been very pleased with the long-term handling of our financial affairs, the financial strategy implemented and the regular reviews to make sure we remain on track to achieve our goals. This includes regular informative communications. It has been great to receive sound advice and personalised service, tailored to our needs, covering many different tasks. When an emergency occurred, the excellent and swift service we received from the staff [at Pinnacle] was greatly appreciated. We wholeheartedly recommend [Pinnacle Wealth Management] as a Financial Adviser."
Kelvin & Melanie TConsultant
"My association with [my advisor] began many years ago, with a requirement to diversify my portfolio from bricks and mortar to Australian and International equities. At that time [my advisor] worked for another financial services business. I had no hesitation in following [my advisor] to Pinnacle. [My advisor] has the qualifications, but it is his experience and guidance that have been the founding safeguard for my family and I throughout the varying market conditions. [My advisors] expertise and guidance throughout the years has provided us in achieving our goals along with our family needs. His innovation and tailored strategies have kept us on track in reaching our desired endgame.
Tony SMaintenance
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